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Cancellation policy

CAPSULYTE SUBSCRIPTION TERMS (SUBSCRIBE & SAVE)

Last updated: August 4, 2026

These Subscription Terms apply to all "Subscribe & Save" purchases from Capsulyte Labs LLC ("Capsulyte," "we," "us") on capsulyte.com. They supplement our Terms of Service, Refund Policy, and Shipping Policy.

1. How subscriptions work — automatic renewal. When you start a Subscribe & Save subscription, you authorize us to charge your saved payment method on a recurring basis, at the delivery frequency you select at checkout (every 1 month or every 2 months), until you cancel. Your subscription price is the discounted price shown at checkout — currently 20% off the one-time price for monthly deliveries and 15% off for every-2-month deliveries — plus applicable shipping and taxes. Each renewal is charged on your renewal date and ships according to our Shipping Policy. There is no minimum purchase obligation or minimum number of renewals — you can cancel at any time.

2. Order confirmation and reminders. After you subscribe, we send an email confirmation containing these terms, your price and delivery frequency, and how to cancel. Before each upcoming renewal order, we send a reminder email showing the product, the amount and frequency of the charge, and how to cancel or skip.

3. How to cancel — anytime, online, no phone call required. You can cancel in any of these ways:

  • Click "Manage subscription" in any subscription email from us and select Cancel subscription in your customer portal; or
  • Go to our Manage Subscription page (also linked in the footer of every page), log in with your email, open your subscription, and select Cancel subscription; or
  • Email help@capsulyte.com with the subject "Cancel my subscription" from the email address on your account.

Cancellation stops all future renewal charges immediately. To avoid being charged for your next order, cancel before your next renewal date shown in your portal and reminder emails. Orders that have already been charged will ship as scheduled and are covered by our Refund Policy. You can also skip a delivery, pause, or change your delivery frequency in the portal instead of cancelling.

4. Price or plan changes. If we change your subscription price or materially change your plan, we will notify you by email between 7 and 30 days before the change takes effect, with clear instructions on how to cancel if you do not want to continue at the new price. Your continued subscription after the effective date constitutes acceptance of the new price.

5. Refunds on subscription orders. Renewal orders are covered by our standard Refund Policy. The first-order money-back guarantee applies to first orders only; damaged, lost, or defective shipments are always replaced — contact help@capsulyte.com.

6. Failed payments. If a renewal charge fails, we may retry it and email you to update your payment method. If payment cannot be completed, we may pause or cancel the subscription.

7. Consent. By selecting Subscribe & Save and completing checkout, you affirmatively consent to these automatic renewal terms. We retain records of your consent as required by law.

8. Contact. Capsulyte Labs LLC, 320 Half Acre Rd., Cranbury, NJ 08512 · help@capsulyte.com · (908) 292-3110.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.